Welcome to Fibre Lust. These terms and conditions outline the rules and regulations for using our website and purchasing our products. By accessing this website, you accept and agree to comply with the following terms. If you do not agree, please refrain from using our website.
1. General Information
Fibre Lust is an online store based in Meghalaya, India, offering ethically made garments, Eri silk yarns, sarees, shawls, and handcrafted fashion products.
All products are subject to availability. We reserve the right to discontinue any product at any time or modify pricing and content without notice.
2. Ordering & Payments
- All prices are listed in INR (Indian Rupees) and are inclusive of applicable taxes unless stated otherwise.
- Payments can be made through secure gateways like Razorpay, UPI, Debit/Credit Cards, Net Banking, and other available options.
- Once an order is placed, you will receive an order confirmation via email or SMS.
3. Shipping & Delivery
- We ship across India and offer international delivery on select items.
- Orders are typically processed within 2–5 working days. Delivery timelines may vary based on location.
- Shipping charges, if applicable, will be displayed at checkout.
- Fibre Lust is not responsible for delays caused by courier partners or unforeseen circumstances.
4. Returns & Exchanges
As we deal in handmade and artisanal products, minor irregularities are natural and part of the charm.
- We currently do not accept returns unless the product is defective or damaged during transit.
- In case of damaged or incorrect items, please contact us within 48 hours of delivery with photos and order details at support@fibrelust.in.
- Approved exchanges will be processed after review and verification.
5. Product Disclaimer
Due to the handcrafted nature of our items:
- Colors may vary slightly from what appears on screen.
- Each piece is unique and may have slight variations in weave, print, or finish.
6. Intellectual Property
All content on this website — including product images, logos, text, and graphics — is the property of Fibre Lust. Any unauthorized use, reproduction, or redistribution is strictly prohibited.
7. Privacy Policy
We value your privacy. Please refer to our [Privacy Policy] page for details on how we collect, use, and protect your personal information.
8. Governing Law
These terms shall be governed by and interpreted under the laws of India. Any disputes shall be subject to the jurisdiction of courts in Meghalaya.
9. Contact Us
Address: North 104, Ferndale Apartments Society, IGP, Opposite Secretariat, Shillong – 793001
Phone: +91 70055-88784 / 87318-52661
Email: support@fibrelust.in